Returns & Exchanges
At Rothwell San Francisco, we stand behind the quality of our craftsmanship and offer a 30-day return window for all unworn, premium apparel. If your purchase does not meet your expectations, we provide seamless exchanges or full refunds to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.